Privacy Policy

Last updated: April 2, 2026

Tellogent LLC ("we," "us," or "our") operates the EatFreely website at eatfreely.net. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or submit information through our forms.

1. Information We Collect

When you submit a form on our website, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Insurance information (provider name, member ID)
• Allergy information (specific food allergies)
• Age or date of birth
• Any additional details you voluntarily provide in message fields

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and consultation requests
• Provide information about oral immunotherapy treatment options
• Verify insurance coverage eligibility
• Schedule appointments at our Houston-area clinics
• Improve our website and services

3. Cookies and Tracking Technologies

Our website may use the following tracking technologies:

• Google Analytics 4 (GA4): To understand website traffic, user behavior, and page performance. GA4 collects anonymized usage data including pages visited, time on site, and device information.
• Meta Pixel: To measure the effectiveness of advertising campaigns on Meta platforms (Facebook, Instagram). This pixel may collect data about your browsing activity on our site.

These tracking tools are configured as placeholders and will be activated with proper consent mechanisms when deployed. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4. Third-Party Services

We use the following third-party services to process your information:

• FormSubmit.co: Our contact and consultation forms are processed through FormSubmit.co, which receives your submitted data to deliver it to our team via email. FormSubmit.co does not store your data beyond what is necessary for delivery.
• Google Fonts: We use Google Fonts to display typography on our website. Google may collect limited technical data (such as your IP address) when loading fonts.

5. Data Retention

Form submissions are retained in our email systems for as long as necessary to respond to your inquiry and provide requested services. We do not maintain a separate database of form submissions. If you would like us to delete any information you have submitted, please contact us using the information below.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses HTTPS encryption for all data transmitted between your browser and our servers. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. HIPAA Notice

8. Children's Privacy

While our oral immunotherapy services treat patients as young as 8 months old, our website is intended for use by adults, including parents and guardians seeking treatment information for their children. We do not knowingly collect personal information directly from children under 13 without parental consent.

9. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications
• Disable cookies through your browser settings

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Phone: (832) 220-6391
• Hours: Monday through Friday, 9:00 AM to 6:00 PM CT
• Website: eatfreely.net/contact